marketing

Live chat was a big-company luxury

12 Oct 2026

Ten years ago, a shop with a real person in the chat window was telling you something. This is a big company. Everyone else had a contact form.

marketing

Slow marketing

30 Aug 2026

Everyone is publishing more, automating more, testing more. The dashboards look busy. But busy is not the same as effective.

marketing

The illusion of progress in digital marketing

1 Feb 2026

True progress in digital marketing isn't about adopting every new trend; it's about deepening customer relationships and staying focused on core values.

marketing

The importance of storytelling in a data-driven world

25 Jan 2026

In an era dominated by data, the power of storytelling often gets overshadowed. Yet, storytelling remains a critical part of an effective marketing strategy.